Ebenezer, a locally owned and operated company, is a beacon of accessibility, advocacy, and compassion within the Dallas-Fort Worth (DFW) community. Founded in 2013, Ebenezer was born from a deep, personal experience with the challenges and significant gaps in
Non-Emergent Medical Transportation (NEMT) resources.
Quick links to the information and resources you need.Non-Emergent Medical Transportation (NEMT) resources.
Ebenezer was founded by healthcare professionals with a deep commitment to the DFW community. Our ownership team consists of three dedicated partners: Johnny Chacko, Tim Noonan, and Bejoy Matthew.
Johnny and Tim, who each spent the first 20 years of their careers in healthcare—specializing in social work and long-term care—identified a significant gap in the wheelchair transportation market in DFW. Their extensive experience underscored the need for a specialized solution to better serve the community.
Driven by their goal to bridge this gap, Johnny and Tim, alongside Bejoy, established Ebenezer. By leveraging their healthcare expertise, they created a service that ensures the highest level of care for those in need.
We uphold the highest standards of honesty and ethical conduct in all our interactions. Our commitment to integrity ensures that we provide trustworthy and reliable service to our community.
We embrace diversity and promote an environment where everyone feels valued and respected. Inclusion is at the heart of our operations, guiding us to serve all individuals with equal care and consideration.
We are deeply passionate about our mission to improve transportation for those in need. Our enthusiasm drives us to deliver exceptional service and continuously seek ways to enhance the quality of care we provide.
Founder & Managing Partner
Chief Financial Officer & Managing Partner
Managing Partner
Ebenezer Ownership Partners dedicated over a decade to working as healthcare professionals in the DFW area, specializing in social work and long-term care. Their experience highlighted significant gaps in Non-Emergent Medical Transportation (NEMT) and its impact on patient care.
Recognizing the lack of NEMT services in DFW and its effects on patient care, the founders resolved to create a solution. Their vision was to provide exceptional transportation services to enhance care for patients and the community.
Launched with 3 vehicles, Ebenezer began its mission to improve accessibility and transportation in the DFW area.
Expanded to 5 vehicles, each painted a different color— a unique touch by Managing Partner Johnny Chacko to make each van distinct and enjoyable for his children. Introduced new dispatch software to streamline operations.
Added 3 new office staff members and established a dedicated Intake and Dispatch Team to enhance operational efficiency.
Expanded the fleet by 10 vehicles, bringing the total to 15.
Moved to a professional office building, added 2 more staff members (totaling 5), and purchased 5 additional vehicles, growing the fleet to 20.
Moved to a professional office building, added 2 more staff members (totaling 5), and purchased 5 additional vehicles, growing the fleet to 20.
Demonstrated our commitment during the Ice Storm of 2022 by facilitating transportation for healthcare workers to long-term care facilities and hospitals. We provided emergency transport for over 50 patients, relocating them from hazardous conditions. During this period, we expanded our office team by 10 members (totaling 15) and added 10 new vehicles, increasing our fleet to 30.
Expanded into the Texoma area, proudly employing local staff and building valuable relationships within the Texoma community.
Exciting developments and new initiatives are on the horizon as we continue to grow and enhance our services.
We’re honored to be recognized for quality of care, safety and environmental excellence. Some of the awards we’ve received include:
Have a question – Scroll through the list of frequently asked questions but if you don’t find your answer, feel free to give us a call or drop us a note. Find out More
Call 214-238-9100 (option #2)
Ebenezer proudly offers same-day bookings. While a 48 hours is preferred to ensure the requested trip time is available, Ebenezer offers Same Day bookings
as well.
Yes, Ebenezer also services personal errands, events, family outings, and more.
Yes, 48 hours or greater booking in advance is encouraged.
Ebenezer does not offer Stretcher transportation at this time.
